We take the protection of your data seriously. We have therefore created this privacy policy to inform you about how we use your personal data. The following sets out our practices for collecting and sharing information through this website and within our company.
1 Controller
The controller responsible for data processing is:
DigitalWinners GmbH
Hauptstraße 30
83109 Großkarolinenfeld, Germany
Email: privacy-policy@digitalwinners.net
Further information and contact details can be found in the legal notice of this website.
This privacy policy applies only to our services. We provide links to third-party websites and services. Please refer to their respective privacy policies.
2 General purposes of data processing
We help companies develop a strategy and put it into practice. We provide this website for that purpose.
3 What data we process and why
3.1 Hosting and access data
We collect data in order to provide our website and other electronic services in the correct format and to improve the structure and usability of our website. The legal basis for data processing in these cases is our legitimate interest, Art. 6 (1) (f) GDPR.
3.2 Initiation and performance of contracts
If you place an order or submit an inquiry via an online form, we process the data you provide there. This includes company data, contact details of the contact persons, details of the commissioned services and your signature, if the form requires one. The purpose is to review, process and perform the order. The legal basis is Art. 6 (1) (b) GDPR. After the end of the contract, we retain the data for the statutory retention periods under commercial and tax law of six and ten years respectively.
3.3 Customer support
If you use our customer service, we process the data required to handle your request. The legal basis is Art. 6 (1) (b) GDPR.
3.4 Contacting us
If you get in touch with us, we process the data required to handle your inquiry. The legal basis is Art. 6 (1) (b) GDPR.
3.5 Data you provide to us
We use personal data that you provide to us, such as feedback, comments, suggestions and ideas. The legal basis is Art. 6 (1) (f) GDPR.
4 When we transfer data
We do not sell or market personal data to third parties. Data is only transferred to perform contracts, to comply with legal requirements or to protect our legitimate interests.
4.1 IT services and website hosting
We use Lindo.ai (Hormo Studio LTD, Canada), Cloudways Ltd. (Malta) and Amazon Web Services (USA) as processors. Data processing agreements pursuant to Art. 28 (3) GDPR are in place.
4.2 Online forms
We use Jotform (Jotform Inc., San Francisco, USA) to provide online forms. The forms are displayed as embedded elements on our pages. When you open a page with an embedded form, technical connection data is transmitted to Jotform. A data processing agreement pursuant to Art. 28 (3) GDPR is in place. Data storage is configured to use servers in the European Union. Privacy information: jotform.com/privacy.
4.3 Google services
We use Google Tag Manager, Google Analytics, Google Fonts, Google Maps and YouTube. Data may be transferred to the USA. Further information: google.com/policies/privacy.
4.4 Vimeo
We embed videos using Vimeo. Privacy policy: vimeo.com/privacy.
4.5 Meta Pixel
We use the Meta Pixel for interest-based advertising. Further information: facebook.com/legal/terms/dataprocessing.
4.6 Newsletter services
We use ActiveCampaign and GetResponse to send newsletters. Privacy: activecampaign.com/legal/privacy-policy, getresponse.com/legal/privacy.
4.7 Understanding our users
We use MADixel and Hotjar for analysis. Hotjar privacy: hotjar.com/legal/policies/privacy.
4.8 Other transfers
In certain cases, we disclose data to third parties in order to comply with legal obligations or to defend legal rights.
5 Transfers to third countries
In some cases, we transfer personal data to third countries, in particular to the USA. The level of data protection there is not adequate compared to the GDPR.
6 Retention periods
We delete your personal data once it is no longer required for the purposes for which it was collected, unless statutory retention periods prevent this. Data from contractual relationships is subject to the retention periods under commercial and tax law of six and ten years respectively.
7 How we use cookies
Cookies enable our website to recognize and store information in order to personalize your experience. You can control the use of cookies in your browser settings.
8 How we protect your data
We use appropriate physical, technical and organizational security measures to protect your data.
9 Your rights as a data subject
Under applicable law, you have the following rights:
- Right of access (Art. 15 GDPR)
- Right to rectification (Art. 16 GDPR)
- Right to erasure (Art. 17 GDPR)
- Right to restriction of processing (Art. 18 GDPR)
- Right to data portability (Art. 20 GDPR)
- Right to object (Art. 21 GDPR)
- Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
Please send your request by email to privacy-policy@digitalwinners.net.
10 No automated decision-making
No automated decision-making takes place on the basis of the personal data collected.
11 Questions about data protection
If you have any further questions, please contact us via the website or by email at privacy-policy@digitalwinners.net.
Last updated: September 11, 2026